Service Quality
Service Quality
One of the ways we receive feedback on our service quality is through our Student Survey which we conduct on our students at least once during their course of study with us.
In this survey, students rate the College on a scale of 1 (low) to 6 (high) in the areas of:
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Student Satisfaction with the student support services
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Student Satisfaction with the College facilities
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Student Overall Satisfaction with their experience at AAC
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Our goal is to achieve a rating of at least 4.8 out of 6 in all areas.
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Quality Framework
AAC is committed to creating a conducive working, learning and teaching environment by providing the highest quality of services that:
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Meet or exceed our customers’, staff's and interested parties’ expectations;
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Comply with all regulatory requirements;
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Continuously improve;
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Result in an Effective Quality Management System
Occupational Health & Safety
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Academies Australasia College (AAC) is committed to its responsibility to operate in a manner that protects human health and safety in order to support the College’s long-term growth and reputation as a responsible corporate citizen.
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AAC recognises that the safety of our staff and visitors is crucial and we are committed to achieving high standards of health and safety practices. Workplace safety and health is an integral part of providing a conducive environment for teaching and learning.
Safeguarding Personal Data in Singapore
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Academies Australasia College takes the protection of personal data very seriously and is committed to ensuring compliance with the Personal Data Protection Act (PDPA) in Singapore. We implement strict data protection policies and measures to safeguard the confidentiality, integrity, and availability of personal data entrusted to us.
In addition, our Personal Data Officer (PDO) plays a key role in ensuring compliance with data protection laws. The PDO is responsible for overseeing all matters related to personal data, from policy development to monitoring adherence to privacy protocols.
For any questions or concerns regarding personal data protection, you can reach our Personal Data Officer at info@aac.edu.sg or call at +65 6337 9949.
